FAQ
Welcome to the FAQs page on Garhauer Marine! Here, you’ll find answers to common questions about our products, services, and shipping details. Whether you’re looking for information on our high-quality marine hardware, installation instructions, or customer support, we’ve got you covered. If you can’t find what you’re looking for, feel free to reach out to our team for further assistance. We’re here to ensure your boating experience is smooth and enjoyable.
What products does Garhauer Marine offer?
Garhauer Marine specializes in high-quality marine hardware, including blocks, winches, davits, stern rails, and other boat accessories.
Where can I purchase Garhauer products?
Our products are available for purchase on our website, garhauer.com.au, as well as through authorized distributors and dealers.
Do you offer international shipping?
Yes, we offer international shipping to a variety of countries. Shipping fees and delivery times vary depending on the location.
How do I install Garhauer products?
Most of our products come with detailed installation instructions. If you need assistance, you can contact our customer support for guidance.
What materials are Garhauer products made from?
We use high-quality materials such as stainless steel, aluminum, and durable plastics to ensure longevity and performance in marine environments.
Can I customize Garhauer products for my boat?
Yes, we offer some customizations depending on the product. Please contact our customer service team for specific inquiries.
What is your return policy?
We accept returns on unused, undamaged products within 30 days of purchase. Please refer to our returns page for detailed instructions.
How do I maintain Garhauer products?
Regular cleaning with fresh water and routine inspections are recommended. For specific maintenance tips, check the product care instructions on our website.
Do you provide warranties on your products?
Yes, we offer warranties on most of our products. Please check individual product pages for warranty details.
How can I contact customer support?
You can reach our customer support team by email, phone, or through the contact form on our website. We’re happy to assist with any inquiries or issues!
